Post by raihanabu on Jun 11, 2023 6:27:30 GMT
It is something similar to WhatsApp or Facebook Messenger, but without the need to install anything or have an Internet connection . RCS work over mobile networks just like SMS. One step ahead in marketing The RCS system is, if possible, even more interesting for marketing than SMS . The possibility of including images, graphics, interactive buttons or codes takes the possibilities to another level. Of course, it is a more user-friendly system, which can easily respond or confirm an appointment. Who confirms an appointment via SMS? Nobody! With RCS things will change, as user interaction will be simpler and more intuitive.
An open rate similar to SMS To this day, SMS continues to have the highest opening rate over WhatsApp, email or social networks. With the RCS, being a very similar system, we could see a very similar rate. make the new RCS USA Email List system one of the most important marketing tools today. Send comment Your email address will not be published. Mandatory fields are marked with * Customer Service Law: what you should know for your call center June 1, 2022 | Call centers | 0 Comments The Council of Ministers has just approved the draft Law on Customer Service Services . The standard, proposed by the Ministry of Consumer Affairs, will be sent to Congress for approval. There are several points that you should know if you have a call center or if you have a customer service .
The law aims to improve customer service in all companies, end long waits, reduce the use of robots and shorten the limit of days for a resolution. The keys to the new Customer Service Law If you have a company and it offers customer service, you should be aware of some of the new guidelines proposed in this law . If it comes into force, it will be necessary to adapt the call centers and also the staff. Telephone waiting time: the wait for a call for general information, queries or problem solving will be limited to 3 minutes . It will also affect incidents for companies that provide recurring services.
An open rate similar to SMS To this day, SMS continues to have the highest opening rate over WhatsApp, email or social networks. With the RCS, being a very similar system, we could see a very similar rate. make the new RCS USA Email List system one of the most important marketing tools today. Send comment Your email address will not be published. Mandatory fields are marked with * Customer Service Law: what you should know for your call center June 1, 2022 | Call centers | 0 Comments The Council of Ministers has just approved the draft Law on Customer Service Services . The standard, proposed by the Ministry of Consumer Affairs, will be sent to Congress for approval. There are several points that you should know if you have a call center or if you have a customer service .
The law aims to improve customer service in all companies, end long waits, reduce the use of robots and shorten the limit of days for a resolution. The keys to the new Customer Service Law If you have a company and it offers customer service, you should be aware of some of the new guidelines proposed in this law . If it comes into force, it will be necessary to adapt the call centers and also the staff. Telephone waiting time: the wait for a call for general information, queries or problem solving will be limited to 3 minutes . It will also affect incidents for companies that provide recurring services.